Frequently Asked Questions


What is the RxRelief Card?

The RxRelief Card is a pharmacy discount program courtesy of the Healthcare Alliance. Pre-activated, FREE and ready to use immediately, these cards can help you save up to 75% on all of your prescription medications. With discounts on virtually every medication sold at every pharmacy nationwide, the RxRelief Card saves families an average of $400. There are absolutely NO FEES to use these cards and you will never be charged for them.

Who is the Healthcare Alliance?

The Healthcare Alliance is dedicated to improving the health and wellness of people across America by increasing access to affordable prescription medications. As a leader in pharmacy discount coverage, the Healthcare Alliance’s mission is to provide relief from the already high and continually rising costs of prescription medications for every American in need.

How can the RxRelief Card help?

The percentages of people who are uninsured and underinsured in the U.S. are currently at a record high. With millions of people lacking coverage to purchase prescription medications, many are forced to pay out-of-network prices. The RxRelief Card provides users with savings of up to 75%, providing them with relief from the already high and continually rising costs of prescription medications. The card also complements existing insurance. While our program helps the uninsured and underinsured, no policy can cover every medication all the time. However, our card does, so even those with comprehensive insurance plans can benefit from the RxRelief Card.

How do I get a discount?

Bring your RxRelief Card along with your prescription to the pharmacy and present it when you pay for your prescriptions. If your pharmacist isn’t familiar with our prescription medication discount program, please have him or her call 1-800-776-0760.

Is my privacy protected?

The Healthcare Alliance is prohibited by law from obtaining or selling any personal information including name, address, or prescription information of members who use the RxRelief Card. We respect your privacy and we will never share your personal information with a third party.

Are you a Discount Medical Program (DMPO)?

No, we are neither a Discount Medical Program nor are we a medical insurance company. Our program is not insurance. We are not designed to replace your medical insurance.

What type of discounts can I expect?

Discounts vary based on the type of prescription. Discounts can range up to 75% off the retail price, but the average discount is over 40%.

What if my pharmacist does not know what to do with the card or print-out?

If your pharmacist isn’t familiar with our prescription drug discounts, please have him or her call 1-800-776-0760. Every print-out and card has this customer service number on it. Our pharmacist helpline is open 24 hours a day, 7 days a week and will assist your pharmacist with the simple process.